COTY YouTube case study

COTY YouTube case study

COTY YouTube case study

This case study video show how the global beauty products manufacturer Coty collaborated with YouTube content creators to launch leading brands (Marc Jacobs, Rimmel and the Katy Perry fragrance) creating a huge level of deep engagement and interaction with over 1 million views of content and over 4,000 comments.

By Vocalcom

Maximizing Your Unified Agent Experience

Retaining great employees – especially great call center agents – is all about respecting their time, helping them be as efficient as possible and feel appreciated for the work that they’re doing. Nothing slows down a call center agent more than waiting to find out if a prospective customer will pick up the phone. The new unified agent is able...
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