Customer Driven Updates in CRM Online 2015 Update 1

Customer Driven Updates in CRM Online 2015 Update 1

Customer Driven Updates in CRM Online 2015 Update 1

With Microsoft Dynamics CRM 2015 Update 1 we have made some exciting improvements to customer-driven updates. Watch this video to see the new and improved capabilities for managing updates. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Eighty Percent of Shoppers Prefer Cross-Channel Communication

The world of customer service is competitive, there’s no two ways about it. Therefore, when it comes to trying to make your call center applications as effective as possible, it’s imperative that not just one source of communication is depended on to reach clients. In fact, a new NCR poll reveals that 70 percent of retailers believe customers are more...
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