Customer Experience Management: Imagine the Possibilities

Customer Experience Management: Imagine the Possibilities

Customer Experience Management: Imagine the Possibilities

This short video provides an example of what’s possible with the latest Avaya Customer Experience Management solutions.

By Vocalcom

Powerful Statistics Prove the Value of Seamless, Integrated Multi-Channel Service

According to a recent survey conducted by marketing technology provider Neolane and the Direct Marketing Association (DMA), companies should be neck deep in their mission to make customers feel like they are the highest priority. In fact, 77 percent of survey respondents said that real-time personalization is highly important for driving their customer satisfaction strategy. The study further expressed that...
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