Customer Experience Management: Imagine the Possibilities

Customer Experience Management: Imagine the Possibilities

Customer Experience Management: Imagine the Possibilities

This short video provides an example of what’s possible with the latest Avaya Customer Experience Management solutions.

By Vocalcom

Social Customers Want Service Even Faster - Can You Keep Up?

We all know that customers want excellent service and they want to be serviced faster, but new research via an infographic from Ambassador shows that customers want the service cycle to be completed within only five minutes of reaching out to a company, and if about half (48 percent) don’t receive assistance in the time that is expected, they will...
View Full Article