Customer Intelligence: Your Selling Advantage

Customer Intelligence: Your Selling Advantage

Customer Intelligence: Your Selling Advantage

In Sales, account managers are often told to “know your customers' business better than they do.” This is an edge that brokers on Wall Street get everyday — critical news, financial data and viability, leadership changes, competitive landscape, and more. Andy MacMillan, SVP and GM of Data.com, and a special guest discuss how the CRM landscape is changing to transform how your sales teams build out deal strategies, engage with customers, and know your customers like never before.

By Vocalcom

Avoid Being in the 70 Percent of Companies with Bad Twitter Etiquette with the Right Call Center Software

We’d like to invite you to take a quick walk in your customer’s shoes – more specifically, the thoroughly uncomfortable shoes worn immediately after enduring a horrible customer experience. Of course, you’re one of the millions of technologically-savvy consumers who take to Twitter to share your thoughts on everything from the latest movie to weekend plans to, most importantly, how...
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