Customer Intelligence: Your Selling Advantage

Customer Intelligence: Your Selling Advantage

Customer Intelligence: Your Selling Advantage

In Sales, account managers are often told to “know your customers' business better than they do.” This is an edge that brokers on Wall Street get everyday — critical news, financial data and viability, leadership changes, competitive landscape, and more. Andy MacMillan, SVP and GM of Data.com, and a special guest discuss how the CRM landscape is changing to transform how your sales teams build out deal strategies, engage with customers, and know your customers like never before.

By Vocalcom

The Importance of Securing your Cloud Contact Center with a Reputable Service Provider

Threats against cloud-based providers are on the rise today, which has opened the floodgates for a similarly growing concern regarding data protection in the cloud. There’s no reason to worry, though, if your service provider is a long-lasting, credible, award-winning player in the game. There are dozens of questions you will have when assessing a security vendor whose job will...
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