Customer Success Showcase 2014

Customer Success Showcase 2014

Customer Success Showcase 2014

At Dreamforce 2014, attendees had the opportunity to experience first-hand how the world’s leading companies are using the Salesforce Customer Success Platform to connect to their customers in a whole new way. Customers highlighted include: E*TRADE, Philips, Coca Cola Germany, GE, Verizon and Tesla. Learn more about our customers at salesforce.com/customers.

By Vocalcom

The Three I's of Predictive Dialing Technology

By now, contact center managers have no doubt heard about the benefits of predictive dialer technology. For those who are still in the dark, let’s take a look at some of the most common benefits of the offering, as well as take an appreciative look at the next step in such technology: the hosted predictive dialer. Increase Call Volume Automatically...
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