Customer Success Showcase 2014

Customer Success Showcase 2014

Customer Success Showcase 2014

At Dreamforce 2014, attendees had the opportunity to experience first-hand how the world’s leading companies are using the Salesforce Customer Success Platform to connect to their customers in a whole new way. Customers highlighted include: E*TRADE, Philips, Coca Cola Germany, GE, Verizon and Tesla. Learn more about our customers at salesforce.com/customers.

By Vocalcom

5 Ways Facebook Messenger Enriches Customer Service

In April, Facebook took its popular Messenger app to a new level by unveiling a platform tailored specifically to brands wishing to enhance the customer experience. With Businesses on Messenger, brands can engage with the actively growing Messenger user base (currently at 900 million) for optimized and personalized customer service and sales acceleration. In addition to enabling live messaging with...
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