Customer Testimonial: KDS, Stanislas Berteloot

Customer Testimonial: KDS, Stanislas Berteloot

Customer Testimonial: KDS, Stanislas Berteloot

In this Marketo testimonial, Stanislas Berteloot, Marketing Director at KDS, discusses some of the successes they've seen since graduating from an email marketing solution, how quickly they were up and running with Marketo, the improved alignment between their sales and marketing teams and how they're running their French campaigns with ease.

By Vocalcom

U.S. Healthcare Call Center Under Heat for Misleading Employees

What is the result of excellent call center software? Simple: Happy customers and happy employees. However, what many call center managers should keep in mind is that customer satisfaction is equally as important as customer satisfaction. Think about it – can unsatisfied employees offer the best possible service? In Contra Costa County, that wasn’t the case. Contra Costa County recently won...
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