Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Hear from Mr. Lameter, the CIO of Kaeser Kompressoren, one of the world’s largest suppliers of air systems, how SAP HANA enables Kaeser to offer a world-class customer service with an innovative, custom Predictive Maintenance solution to monitor compressed air stations in real-time as well as to simplify its IT landscape by migrating their SAP Business Suite to the SAP HANA platform.

By Vocalcom

Web, Mobile, Social: Multi-Channel Communication and Telemarketing

A new article from Bloomberg Businessweek outlines how companies, such as Facebook, are planning to expand Internet access on a global scale. This, of course, means that providing tech- and Internet-friendly customer service options will be more important than ever. Because of this, social, mobile and Web tools have become increasingly vital parts of today’s advanced suite of call center...
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