Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Customer Testimonial: SAP HANA at Kaeser Kompressoren

Hear from Mr. Lameter, the CIO of Kaeser Kompressoren, one of the world’s largest suppliers of air systems, how SAP HANA enables Kaeser to offer a world-class customer service with an innovative, custom Predictive Maintenance solution to monitor compressed air stations in real-time as well as to simplify its IT landscape by migrating their SAP Business Suite to the SAP HANA platform.

By Vocalcom

10 Steps to Customer Satisfaction with Live Chat

With the ever-increasing popularity of live chat as a channel for customer service and sales acceleration, brands are poised to deliver a great customer experience on this channel. Numerous studies have shown that live chat preference varies greatly with age—millennials tend to prefer it more than consumers over the age of 35—but studies have shown that over half of consumers...
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