CX Day Hangout: Cultivating a Customer-Focused Culture - What does it take?

CX Day Hangout: Cultivating a Customer-Focused Culture - What does it take?

CX Day Hangout: Cultivating a Customer-Focused Culture - What does it take?

With so much going on in our busy work day, engaging “hearts and minds” to create CX excellence across the organisation  may not be top of mind. Join us as we share stories of how companies, of all sizes, cultivate their customer-focused culture from the front lines to the executive suite.  Leading experts will share their best practices in hiring, employee training and coaching, as well as reward and recognition strategies.

By Vocalcom

U.S. Department of Commerce Investing in Cloud CRM

The United States’ economical health has – notably – been suffering over the past few years. After grappling with how to best bolster its frigid financial state, it now looks like the U.S. Department of Commerce – the cabinet department of the U.S. government concerned with promoting economic growth – is turning to the cloud to help improve its customer...
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