CX Day Hangout: Linking CX Strategy to Corporate Strategy & Brand Values

CX Day Hangout: Linking CX Strategy to Corporate Strategy & Brand Values

CX Day Hangout: Linking CX Strategy to Corporate Strategy & Brand Values

A critical component of business success is the development of a customer experience strategy that articulates a clear vision of the experience that a company seeks to create in support of the company’s brand values, including its direct linkage to CX activities, resources, and investments.

By Vocalcom

Virtual Call Center Software Means Working Home on the Holidays

While many of Vocalcom’s clients are internationally based, for those located in the United States, the fourth of July is quickly approaching. For many Americans, this means outdoor festivities, barbeques on the beach and some celebratory toasts to the day America gained its independence. Many people will be enjoying their day off to spend time with friends and family; however,...
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