CX Day Hangout Unlocking Employee's Enthusiasm for Customer Experience

CX Day Hangout Unlocking Employee's Enthusiasm for Customer Experience

CX Day Hangout Unlocking Employee's Enthusiasm for Customer Experience

Customer experience leaders can strategize and implement all the initiatives they want, but it employees aren't engaged, if they don't understand the value of customer experience, then much that work will be for naught. During this hangout we'll discuss effective ways to communicate the benefits of customer experience to employees, how they impact it directly and indirectly, and what's in it for them to focus on customer experience. Additionally, we'll delve into examples of how companies are successfully building and maintaining enthusiasm for customer experience among their employees. Join us from 1pm-1:30pm ET on Tuesday, October 7 to learn how to build momentum for the customer experience efforts in your organization.

By Vocalcom

Giving Your Mobile Application Some TLC and Time

When developing any aspect of an enterprise, one must do so thoughtfully and with great care. The goal of developing any enterprise is to do so fruitfully, leading towards a new objective or accomplishment that in turn increases profitability and strengthens the customer experience. Choosing and developing a mobile application requires this same time and thoughtfulness, requiring that many questions...
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