CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

We Hangout with ourCX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout This month we'll be joined by: +Lynn Hunsaker  ClearAction +Erich Dietz  Mindshare +Tabitha Dunn  Citrix Systems +Bruce Temkin Temkin Group

By Vocalcom

Quick Tips for Keeping a Smile on Your Customer's Face

Every call center is swimming neck deep in a sea of customer engagement strategies, methods and approaches – some of which work better than others and some that don’t work at all. We all know that great customer service – supported by great call center software – is the foundation of any flourishing organization. Every manager or decision maker looking...
View Full Article