CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

CXPA Google+ Hangout with the CX Experts: CCXP and Open Discussion

We Hangout with ourCX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout This month we'll be joined by: +Lynn Hunsaker  ClearAction +Erich Dietz  Mindshare +Tabitha Dunn  Citrix Systems +Bruce Temkin Temkin Group

By Vocalcom

Enough is Enough: FTC Proposes Change to Telemarketing Sales Rule for Better Consumer Protection

Recently, the Federal Trade Commission (FTC)proposed changes to the Telemarketing Sales Rule (TSR) with the goal of better protecting consumers against fraudulent charges and services. This clearly caught the eye of Vocalcom, aworld-leading, award-winning provider of telemarketing software, and so we wanted to take a closer look at exactly what these proposed changes entail. Below are the recent amendments: Unsigned...
View Full Article