CXPA Hangout with the CX Experts: Let's Talk CX Day!

CXPA Hangout with the CX Experts:  Let's Talk CX Day!

CXPA Hangout with the CX Experts: Let's Talk CX Day!

Join us for our monthly Google+ Hangout with the CX Experts as we welcome special guests this month to talk about the opportunities, events and excitement around the upcoming global CX Day on October 7, 2014.  More details can be found at www.cxday.org

By Vocalcom

6 Golden Rules for Effective Telemarketing

Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. When agents are well-prepared, honest, and conversational in their approach, even skeptical leads can turn into loyal customers. Here are six golden rules for effective telemarketing  that sales agents should follow. Be...
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