CXPA Hangout with the CX Experts: Let's Talk CX Day!

CXPA Hangout with the CX Experts:  Let's Talk CX Day!

CXPA Hangout with the CX Experts: Let's Talk CX Day!

Join us for our monthly Google+ Hangout with the CX Experts as we welcome special guests this month to talk about the opportunities, events and excitement around the upcoming global CX Day on October 7, 2014.  More details can be found at www.cxday.org

By Vocalcom

Top Financial Benefits of Deploying a Hosted Call Center

There has been a great deal of hype regarding the hosted contact center and, like every great technological offering, data is coming back proving just how helpful the solution can be for companies’ budgets. For instance, one of the Web’s biggest retailers, Overstock.com Inc., was recently looking for a solution to its overloaded call center infrastructure. Not only did the...
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