Dan Lennox-Choate - Making A Difference

Dan Lennox-Choate - Making A Difference

Dan Lennox-Choate - Making A Difference

A graduate of West Point who served in Iraq and Afghanistan, Dan Lennox-Choate (MBA 2015) has been surprised by the leadership lessons he’s learned at HBS.

By Vocalcom

How Well Do You Know Your Own Customers?

If customers need to be your top priority, then why are business executives finding that what they thought about their customers realistically differs from what they want and need? The question of how best to know your customers is undoubtedly a tough one, but it’s still a question that has to be drilled in so that customer satisfaction, retention and...
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