Dan Lennox-Choate - Making A Difference

Dan Lennox-Choate - Making A Difference

Dan Lennox-Choate - Making A Difference

A graduate of West Point who served in Iraq and Afghanistan, Dan Lennox-Choate (MBA 2015) has been surprised by the leadership lessons he’s learned at HBS.

By Vocalcom

Euro CRM Enjoys Success Thanks to Cost-Conscious Vocalcom Software

It all comes down to money. At least such was the case initially for France-based call center Euro CRM in its decision to purchase Vocalcom’s Hermes Cloud call center software. When Euro CRM—an expert in customer relations management—was founded 12 years ago, the fledgling call center was operating under the restraints of a limited budget. This is what initially prompted...
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