Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

By Vocalcom

Social Media Influences Lead Generation by 21 Percent

As we all should be well aware of, effective customer service is no longer limited to phone calls. When it comes to using call center solutions that will not just be effective but profitable, companies should take a good hard look at the role that social media is playing in terms of customer service and call center applications. For example,...
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