Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

Dave Paulding, EMEA Regional Sales Director, Interactive Intelligence at Customer Contact Expo

By Vocalcom

The Research Says it All: Consumers Crave Social, Functional Call Center Applications

For many, mobile applications have become the most addictive element of the smart device world. It’s like a child stumbling upon an alternate universe filled with candy and sweets. Upon setting up your device, you quickly realize that there are literally millions of apps ripe for the picking, and they all seemingly appeal to your needs. Banking? There’s an app...
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