David Hornik, venture capitalist, August Capital Source

David Hornik, venture capitalist, August Capital Source

David Hornik, venture capitalist, August Capital Source

A veteran venture capitalist, Hornik invests broadly in IT companies, focusing on enterprise application and infrastructure software as well as consumer-facing software and services.

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Forrester: Three Top Service Trends to Be on the Lookout For

Companies today must understand the importance of offering customers a seamless, personalized multi-channel experience. In fact, in a survey conducted by marketing technology provider Neolane and the Direct Marketing Association, 77 percent of respondents said that real-time personalization was a primary driving factor of their customer satisfaction strategy. Furthermore, 43 percent defined real-time marketing as “dynamic, personalized content delivered across...
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