David Rosen

David Rosen

David Rosen

David Rosen, Head of Strategy, Analytics and Consumer Insights, TIBCO What is the future for loyalty and marketing in the Netherlands? How can we create a greater experience in the customer journey? What is the most important factor when engaging with consumers in the Netherlands? Netherlands Customer Festival 2014

By Vocalcom

A Brief Purchase Decision Guide for Cloud-Based Call Center Software

In the last 10 years, we have witnessed the growth of cloud computing usage by savvy businesses across the globe – all that were interested in increasing productivity, revenue and customer satisfaction. The advent of cloud computing has enabled businesses to roam away from physical, legacy set-ups that remained on-site, and in doing so, opened up a world where the...
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