David Rosen

David Rosen

David Rosen

David Rosen, Head of Strategy, Analytics and Consumer Insights, TIBCO What is the future for loyalty and marketing in the Netherlands? How can we create a greater experience in the customer journey? What is the most important factor when engaging with consumers in the Netherlands? Netherlands Customer Festival 2014

By Vocalcom

6 Omnichannel Customer Trends Every Brand Should Recognize

Omnichannel is the rule for customer experience these days, but does your brand know how best to engage your customers? It’s not enough to know which channels they use--what matters is understanding how they interact with your brand. Here are six omnichannel customer trends every brand should recognize in order to deliver great experiences. Research online and purchase in-store More...
View Full Article