Deep Dive into the NETANN Interface: A Journey to Media Server Enlightenment

Deep Dive into the NETANN Interface: A Journey to Media Server Enlightenment

Deep Dive into the NETANN Interface: A Journey to Media Server Enlightenment

In this video Dan will be performing a deep dive into the “Basic Network Media Services” or NETANN interface. He will talk about the syntax of how to access multimedia functionality and conferencing via the NETANN protocol and perform a WebRTC demo showing it in action. To participate in the discussion on “The usage and features of the NETANN interface” visit the Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx For new episodes, subscribe here! http://www.youtube.com/subscription_center?add_user=dialogiccorp Follow Dialogic on Twitter https://twitter.com/Dialogic Follow Dan Wolanski on Twitter: https://twitter.com/Dan_Wolanski Visit the Dialogic Exchange Network at http://www.dialogic.com/den/default.aspx Like us on Facebook https://www.facebook.com/DialogicInc Follow Dialogic on LinkedIn: http://www.linkedin.com/company/dialogic?trk=fc_badge Follow Dialogic on Google+: https://plus.google.com/s/Dialogic%2C%20Inc#s/Dialogic,%20Inc

By Vocalcom

Employee Empowerment is Vital for Your Contact Center's Bottom Line

If you want to offer the best customer service, then you should empower agents to make real-time decisions. This will not only lead to higher employee productivity, satisfaction and loyalty, but will have a direct, positive impact on customer satisfaction and loyalty, as well. To this end, here are five key strategies for successful employee empowerment: 1. Communication is key....
View Full Article