Deliver Faster, Smarter Customer Service â Salesforce Service Cloud

Deliver Faster, Smarter Customer Service  â Salesforce Service Cloud

Deliver Faster, Smarter Customer Service â Salesforce Service Cloud

With Salesforce1, customer service is faster, smarter and more personalized than ever before. Connect your customers and products with the right experts lightning fast from any app on any device. Join the customer service revolution. Visit salesforce.com/service to learn more.

By Vocalcom

Contact Center Social Media Use Projected for Extreme Growth

We can’t live without social media, and now, neither can the call center. Thanks to the Internet, the workplace has completely evolved and, accordingly, call centers are becoming increasingly advanced by integrating new and disruptive technological solutions (of course, social media just happens to be one of those solutions). At this year’s Call Center Week in Las Vegas, Nevada, Yves...
View Full Article