Delta Airlines Customer Story at Microsoft Convergence 2015

Delta Airlines Customer Story at Microsoft Convergence 2015

Delta Airlines Customer Story at Microsoft Convergence 2015

In the "Re-Imagining the enterprise for a mobile first, cloud first world" session with Judson Althoff at Microsoft Convergence 2015, representatives from Delta Airlines shared how Microsoft technology has helped them be more productive and save money. Watch the highlights at http://youtu.be/5N1rc7ZW2bI and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

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Part 3 - Top Reasons Why Your Contact Center Needs the Cloud

Keeping up with the incoming calls to your call center can sometimes seem as difficult as getting animals to march in a parade. No matter what your service provider promised when you were being sold your system, the truth is that the system isn’t that reliable, customers are getting frustrated when their calls aren’t being answered promptly and, worst of...
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