Demo of SPB auto attach

Demo of SPB auto attach

Demo of SPB auto attach

Lab demo of SPB auto attach on Avaya devices using an auto attach enabled Open vSwitch to "zero touch" provision and migrate a VM.

By Vocalcom

The Secret to Faster First Call Resolution is No More

Cost per contact (CPC) is the call center’s most volatile operating expense. The longer the average talk time, and the higher the number of times the customer must interact before getting a resolution, the more expensive the call’s resolution. It’s a relatively simple concept. CPC is also the metric with the most potential for improvement; therefore, the software that helps...
View Full Article