dieBOX - CRM-Omni-Channel-Kommunikationsplattform

dieBOX - CRM-Omni-Channel-Kommunikationsplattform

dieBOX - CRM-Omni-Channel-Kommunikationsplattform

Die dieBOX ist eine von arvato und Microsoft entwickelte und bereitgestellte CRM-Lösung für den schnellen und digitalen Kundenservice.

By Vocalcom

Top Techniques for Reassuring Even the Most Difficult Customer

Service reps spend all day every day handling customer issues and inquiries. Those who are successful at this process have mastered the art of “listening,” which, in actuality, is one of the most effective call center solutions at their disposal. Don't just "Listen." Actively Listen! The last thing you want your customers to think is that you’re not listening to...
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