Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Dignity Caring Funeral Services wins Best Overall for Email Service at the Top 50 Gala Dinner

Interview with Sue Oakes and Sarah Chilson from Dignity Caring Funerals about how it felt for them and their team to win the Best Overall for Email category at the Top 50 gala dinner earlier this year.

By Vocalcom

Contact Center Social Media Use Projected for Extreme Growth

We can’t live without social media, and now, neither can the call center. Thanks to the Internet, the workplace has completely evolved and, accordingly, call centers are becoming increasingly advanced by integrating new and disruptive technological solutions (of course, social media just happens to be one of those solutions). At this year’s Call Center Week in Las Vegas, Nevada, Yves...
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