Discover How Salesforce Uses Analytics Cloud to Drive Business Strategy

Discover How Salesforce Uses Analytics Cloud to Drive Business Strategy

Discover How Salesforce Uses Analytics Cloud to Drive Business Strategy

What insights do you need to make the right decisions? Are you confident in the quality of your insights? Join us for a sneak peek at how the Salesforce Enterprise Strategy Group uses the Wave Analytics Platform plus data from Data.com to manage key metrics, and course-correct against plan.

By Vocalcom

A Look Back at This Year's Top Performing Service Channels

There is great emphasis being placed on having as many service channels as possible within the 21st century call center; however, some may not have every option at their fingertips if they’re being restricted by archaic technology. When it comes to manpower and the implementation of call center software, it’s important to know which service channels are top performing and...
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