Discover How Salesforce Uses Analytics Cloud to Drive Business Strategy

Discover How Salesforce Uses Analytics Cloud to Drive Business Strategy

Discover How Salesforce Uses Analytics Cloud to Drive Business Strategy

What insights do you need to make the right decisions? Are you confident in the quality of your insights? Join us for a sneak peek at how the Salesforce Enterprise Strategy Group uses the Wave Analytics Platform plus data from Data.com to manage key metrics, and course-correct against plan.

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Research Shows Millions in Savings With Online Self-Service Approach

Research shows that the financial benefits of implementing online self-service for contact center customer service are insurmountable. Don’t get us wrong, multi-channel customer service is touted as being the future of the contact center, but sometimes, customers inevitably want to serve themselves. So, what better way to handle their inquiries than online? If your customers are misusing or abusing your...
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