Disrupting Education with SNHU

Disrupting Education with SNHU

Disrupting Education with SNHU

Honored as one of Fast Company’s “World’s Most Innovative Companies,” the College for America (CfA) at Southern New Hampshire University chose to build their business on the Salesforce1 Platform. CfA is a new competency-based college (no credits, courses, classes, or grades) that offers degrees based on what students can do with what they know. The low-cost of the program has challenged the team to automate, integrate, and create efficient workflows. Tune in to learn how CfA took on these challenges and used Salesforce to introduce new processes across the entire student lifecycle.

By Vocalcom

6 Tips for Optimum Email Customer Service

Email remains an essential communication tool in our professional lives, no matter how many new channels have cropped up in our digital age. Despite the growing popularity of social media and other channels known for quick communication, email customer service remains in great demand. However, statistics show that timeliness and quality tend to suffer. A Forrester Research study found that...
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