DonorsChoose.org partners with ExactTarget and Salesforce Foundation to help students in need

DonorsChoose.org partners with ExactTarget and Salesforce Foundation to help students in need

DonorsChoose.org partners with ExactTarget and Salesforce Foundation to help students in need

DonorsChoose.org is an online charity, giving people a simple, accountable, and personal way to help students in need. A small marketing team is able to run the entire donor engagement operation for this influential nonprofit with the power of the ExactTarget Marketing Cloud and Salesforce Foundation. To learn more, visit: http://bit.ly/1ruz7mE

By Vocalcom

Is Employee Engagement the Key to Customer Service Success?

Contact center managers have many factors to assess when measuring success. The omnichannel approach has expanded the horizons of customer service, making efficiency and quality more feasible than ever yet analytics more complex to handle. And at the front lines of customer service are agents who are given the task of striking a balance between delivering excellent service adhering to...
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