Earth Hour

Earth Hour

Earth Hour

Earth Hour is a global environmental movement organized by WWF. Every year, Teleperformance’s team gathers in support of the cause, joining the rest of the world in an initiative to save our planet. 2015 will be no different, and we count on each of you to share and make this video viral to show that together we can change climate change.

By Vocalcom

10 Tips for Exceptional Customer Service - Part 2

As described in our previous blog post, providing exceptional customer service means surpassing customer expectations. From embracing a proactive approach to engaging employees for better feedback, contact centers can better connect with their customers using a variety of different methods. Here are five more tips for delivering exceptional customer service. Empower your customers. Empower customers by giving them a full sense of...
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