EiR Marla Malcolm Beck, co founder and CEO, Bluemercury

EiR Marla Malcolm Beck, co founder and CEO, Bluemercury

EiR Marla Malcolm Beck, co founder and CEO, Bluemercury

Entrepreneur-in-Residence Marla Malcolm Beck has built Bluemercury into a leading luxury cosmetics brand through an innovative clicks and bricks business model.

By Vocalcom

Tips and Tricks of Today's Top Performing Customer Service Organizations

Customers comprise the heart of any thriving, growing business; if their needs aren’t properly being met, you can bet business performance is on the decline. In today’s day and age, customers empowered with tools like social media have increased expectations and hold a lot more influence over a company’s success. This change in dynamic is why many executives have focused...
View Full Article