EiR Sam Clemens, Founder and Chief Product Officer, InsightSquared

EiR Sam Clemens, Founder and Chief Product Officer, InsightSquared

EiR Sam Clemens, Founder and Chief Product Officer, InsightSquared

Entrepreneur-in-Residence Sam Clemens, a distant relation to Mark Twain, is a founder who specializes in product management and development for business-to-business software startups.

By Vocalcom

Don’t Make Your Customers Wait! The Benefits of Vocalcom Virtual Hold and Callbacks

How many times have you experienced being placed on hold when contacting customer service, only to hear repeatedly that an agent will soon be available? Or worse, receiving an automated message saying that the wait will take another five minutes, and then five minutes more, and that a high call volume is resulting in longer-than-usual wait times? People don’t have...
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