Energized resource planning: J+S Ltd. and Microsoft Dynamics AX

Energized resource planning: J+S Ltd. and Microsoft Dynamics AX

Energized resource planning: J+S Ltd. and Microsoft Dynamics AX

J + S Ltd provides engineering solutions for UK naval defense, oil and gas, and the marine renewable energy sector that harnesses energy from ocean tides. Resource planning methods had to step up - managers needed better tools than spreadsheets, whiteboards, even the backs of envelopes to keep track of projects and processes. Now with Microsoft Dynamics AX, resources are in the right place and customers' needs are efficiently met.

By Vocalcom

Preparing for the Next Wave of the Customer Revolution

By 2016, more than one-third of all inbound customer service calls will come from smartphones, according to Forrester Research. Is your call center ready for that much customer power? One way to prepare is by adding a cloud contact center solution to your mix. With a cloud-based solution, companies can: Meet customer service growth goals without adding to their budget...
View Full Article