Episode 14: Social Dreamforce

Episode 14: Social Dreamforce

Episode 14: Social Dreamforce

Get the social scoop on Dreamforce—from social media to partner parties to the best places to eat in San Francisco with all of your new friends.

By Vocalcom

The Perks of a CRM Dialer - Enhanced Agent Productivity

In any call center, enhancing agent productivity is always top of mind. One step to take toward reaching this goal involves the implementation of a CRM dialer. For every product, though, there are many different models to choose from, and it’s important that the chosen product and model gives your agents access to multiple dialing modes. Let’s take a look...
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