Episode 8: Developers & Heroku at Dreamforce

Episode 8: Developers & Heroku at Dreamforce

Episode 8: Developers & Heroku at Dreamforce

See what’s being built this year for Developers and Heroku users at Dreamforce and how Admins are joining in on the fun.

By Vocalcom

5 Reasons Humanized Customer Experiences Still Matter

In our digital age, many brands strive to enhance the customer experience through technology. Automated service, omnichannel strategy, and timesaving options like callbacks and IVR menus have all made modern customer service more efficient and appealing than it has been in the past. Yet, with all these advances, one might question what role humans play in these experiences, both today...
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