Episode Preview: Next at Microsoft Podcast with George Takei

Episode Preview: Next at Microsoft Podcast with George Takei

Episode Preview: Next at Microsoft Podcast with George Takei

Listen to the full episode at http://www.microsoft.com/next The Next at Microsoft podcast premieres with special guest George Takei. The beloved actor and activist talks about his visit to Microsoft campus and the Star Trek-inspired technologies that made him say “Oh My!”

By Vocalcom

Too Much Call Center Technology, Not Enough Time

Contact center managers are – understandably – on a never-ending hunt for the newest technology and latest trends in the customer service space. After all, customers are constantly changing their minds and communication preferences, oftentimes pinning you as the last person to know. Sometimes, it can feel as though there’s too much call center technology and simply not enough time...
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