Episode Preview: Next at Microsoft Podcast with George Takei

Episode Preview: Next at Microsoft Podcast with George Takei

Episode Preview: Next at Microsoft Podcast with George Takei

Listen to the full episode at http://www.microsoft.com/next The Next at Microsoft podcast premieres with special guest George Takei. The beloved actor and activist talks about his visit to Microsoft campus and the Star Trek-inspired technologies that made him say “Oh My!”

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Fast Facts that Could Save You From Bad Customer Service

What would you consider the top threats to your contact center? It shouldn’t take long to identify bad customer service. This is where the majority of contact centers feel vulnerable, and it’s not hard to understand why. In fact, 89 percent of buyers have switched to a competitor after receiving bad customer service and 86 percent would pay more for...
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