Episode Preview: Next at Microsoft Podcast with George Takei

Episode Preview: Next at Microsoft Podcast with George Takei

Episode Preview: Next at Microsoft Podcast with George Takei

Listen to the full episode at http://www.microsoft.com/next The Next at Microsoft podcast premieres with special guest George Takei. The beloved actor and activist talks about his visit to Microsoft campus and the Star Trek-inspired technologies that made him say “Oh My!”

By Vocalcom

Live Chat Delivers Excellent Customer Service

Digital customer service is mainstream nowadays, with customers able to contact businesses through more touchpoints than ever before. However, the way in which these channels are used and eventually ranked for preference by consumers seems to change as rapidly as the technology driving them. Social media is more popular than ever with customers, but live chat-whether it be textual, audio,...
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