Eric Paley, venture capitalist, managing partner at the Founder Collective

Eric Paley, venture capitalist, managing partner at the Founder Collective

Eric Paley, venture capitalist, managing partner at the Founder Collective

Paley, MBA 2003, is a member of the team of entrepreneurs that founded the early-stage venture fund. Previously, he was the co-founder and CEO of Brontes Technologies which was acquired by 3M.

By Vocalcom

The Importance of Supporting Self-Service

Call center managers should be on the hunt for advanced interactive voice response (IVR) support in their call center software because so much of a customer’s experience is handled by the customers themselves. While on the surface this may appear to be a cold business move, research shows that utilizing IVR technology has become the preference of many clients. In...
View Full Article