Eric Paley, venture capitalist, managing partner at the Founder Collective

Eric Paley, venture capitalist, managing partner at the Founder Collective

Eric Paley, venture capitalist, managing partner at the Founder Collective

Paley, MBA 2003, is a member of the team of entrepreneurs that founded the early-stage venture fund. Previously, he was the co-founder and CEO of Brontes Technologies which was acquired by 3M.

By Vocalcom

6 Tips for Satisfying Customers on the Voice Channel

With all the discussion of messaging apps, chatbots, and live chat, your company may think that the voice channel is a thing of the past. In reality, while digital channels are used most prominently in today’s customer service, many people still call brands when they need assistance. As many studies have shown, digital channels are favored only when they work...
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