ERP Conversation Live! Webinar: Retail Retold - Is IoT Changing the Face of Omnichannel Retail?

ERP Conversation Live! Webinar: Retail Retold - Is IoT Changing the Face of Omnichannel Retail?

ERP Conversation Live! Webinar: Retail Retold - Is IoT Changing the Face of Omnichannel Retail?

Host Duncan Taylor, Microsoft Global Retail Industry Marketing Director, and TEC Analysts Raluca Druta and Predrag (PJ) Jakovljevic discuss omnichannel retailing challenges and opportunities as well as the impact of IoT on retail. To learn more, visit www.dynamicscafe.com.

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6 Tips for Positive Customer Service Communication

Modern customer experience has evolved beyond reactive service and putting customers on hold. These days, winning customer loyalty is all about giving them choices across many channels, saving them time, and delivering a personal touch that makes them feel appreciated. Indeed, in spite of all the new technologies that are making customer service more seamless and efficient, the human touch...
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