Exclusive Resorts Success by Salesforce Strategic Projects

Exclusive Resorts Success by Salesforce Strategic Projects

Exclusive Resorts Success by Salesforce Strategic Projects

Exclusive Resorts is the world's foremost private club for luxury vacations. They combine stunning luxury villas in the best destinations, customized "bucket list" journeys, VIP members-only events, immersive cultural experiences and access to elite private clubs into a single, seamless membership. Exclusive Resorts was looking to strategically improve its customer experience through an application for their Ambassadors, Concierges, and Members, and worked with the Mobile & Emerging Technologies and Customer Experience Design teams to built a state-of-the-art custom responsive community allowing Members and Concierges to interact with each other to manage various aspects of the reservation. The Strategic Projects practices, including the Mobile & Emerging Technologies and Customer Experience Design teams delivered beyond their expectations with a fully branded, responsive solution built on the Salesforce Platform.

By Vocalcom

The Science Behind Predictive Dialing

Contact centers and telemarketing firms worldwide are taking advantage of the benefits of predictive dialing, including hosted predictive dialers; however, like so many great forms of technology, the way that this technology actually functions can often remain a mystery. Let’s take a look at the science behind predictive dialing. It will certainly help contact centers and telemarketing firms better utilize...
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