Extend Dynamics CRM to your Smart Phone with CRM Online 2015 Update 1

Extend Dynamics CRM to your Smart Phone with CRM Online 2015 Update 1

Extend Dynamics CRM to your Smart Phone with CRM Online 2015 Update 1

In this video see what it takes to extend Microsoft Dynamics CRM to your smart phone with CRM Online 2015 Update 1. You'll see the power of Configure once, Deploy everywhere as you learn how to customize what you can do with CRM Online on your mobile device.  For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Proactive Customer Service Drives Brand Loyalty

What exactly does it mean to deliver great customer service? Is it enough to handle service requests efficiently and send post-contact surveys to know if the customer was satisfied? Or perhaps it’s important to send occasional marketing emails tailored to the customer’s needs? There are numerous ways to define great service, and the modern landscape of customer service is changing...
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