Extend Dynamics CRM to your Smart Phone with CRM Online 2015 Update 1

Extend Dynamics CRM to your Smart Phone with CRM Online 2015 Update 1

Extend Dynamics CRM to your Smart Phone with CRM Online 2015 Update 1

In this video see what it takes to extend Microsoft Dynamics CRM to your smart phone with CRM Online 2015 Update 1. You'll see the power of Configure once, Deploy everywhere as you learn how to customize what you can do with CRM Online on your mobile device.  For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

5 Tips for Positive and Powerful Customer Service Language

In customer service, language is everything. When a customer contacts a company with a concern or needs more information about a product, clarity is critical to making sure both the agent and customer are able to work together to find a solution or the information sought. However, brands nowadays are faced with a bit of a paradox: call scripts are...
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