February 2015 Netiquette Newsletter

February 2015 Netiquette Newsletter

February 2015 Netiquette Newsletter

http://networketiquette.net/news/ This month there are two articles. A 70% Off Amazon Luggage Link & Up To 80% back on School Books Link. The articles are about the Apple Samsung deal and new motto for Netiquette. http://eepurl.com/beoBuX The Netiquette Newsletter is Technology News and Netiquette Opinion for a private subscriber list.

By Vocalcom

How to Transform Contact Centers into Customer Engagement Centers

In the past, contact centers have often played a passive role in customer service, handling inquiries without necessarily taking a dominant position in a brand’s overall customer service strategy. However, modern times have radically transformed the contact center into a dynamic, proactive customer engagement center. Indeed, more and more brands are recognizing their critical role in delivering great customer experiences...
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