FIELD 3: Integrative Intelligence

FIELD 3: Integrative Intelligence

FIELD 3: Integrative Intelligence

In the third module of Field Immersion Experiences for Leadership Development (FIELD), first-year students work in small teams to develop and launch microbusinesses.

By Vocalcom

Top Tips for Securing a Successful Web-Based Contact Center

For call center managers and executives looking to stay ahead with the latest industry trends, implementing a Web-based contact center is only the first step. After that, it’s up to them to ensure the system effectively streamlines company workflow and tailors to their individual business goals. What can you do to ensure a successful contact center? Here are three tips...
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