Field Level Security in Microsoft Dynamics CRM 2015 Autumn '14

Field Level Security in Microsoft Dynamics CRM 2015 Autumn '14

Field Level Security in Microsoft Dynamics CRM 2015 Autumn '14

See how field-level security in Microsoft Dynamics CRM 2015 lets system administrators and customizers secure out-of-box fields in this short video featuring Brandon Simons. For more information, visit the CRM Customer Care Center - http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx Or, the CRM Help Center - http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx

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Benefits of a Virtual Call Center vs. Outsourcing

A recent article from NPR discusses how American companies are increasingly looking to virtual call centers versus outsourcing options to provide customer service. In the past, companies might have been tempted to first turn towards outsourcing their customer service operations; however today, non-traditional methods have shown to be a more popular and effective approach. Virtual call centers provide many benefits,...
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