Find Your Pot of Gold with Marketing Metrics that Matter

Find Your Pot of Gold with Marketing Metrics that Matter

Find Your Pot of Gold with Marketing Metrics that Matter

In the marketing world, the goals may keep going up – but not always the budgets. In this webinar, Heidi Bullock and Megan Niedenthal cover how to effectively use marketing analytics to make sure you’re putting all your “gold” in the right place. They discuss: -A framework on how to narrow in on the right metrics -Analyze your programs to determine the best allocation of budget -Forecast results and revenue for the upcoming month, quarter, and year

By Vocalcom

Treat Your Customers Like Family This Holiday Season

Every day, your customers’ service needs change. Today, they have a question about a product on your website, and might find the push-to-talk button handy. Tomorrow, they may not be in a place where they can talk so freely, and so they choose to chat with an agent online. If they’re in a hurry, they might prefer a simple phone...
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