Fireside Chat with Marc Benioff and Tony Prophet: Dreamforce 2014 Innovation Keynote

Fireside Chat with Marc Benioff and Tony Prophet: Dreamforce 2014 Innovation Keynote

Fireside Chat with Marc Benioff and Tony Prophet: Dreamforce 2014 Innovation Keynote

Windows has transformed the way people work, play, learn and create -- a platform with more than 1 Billion active users worldwide. Join Salesforce Chairman and CEO, Marc Benioff and Microsoft’s Corporate Vice President of Windows Marketing, Tony Prophet as they discuss Cloud and Mobile trends for enterprise companies and hear how the new Salesforce / Microsoft partnership will make your business even more productive in the days ahead.

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5 Key Terms for Building a Strong Customer Service Culture

Every company that aims to deliver great customer service must answer this: Is there a strong service culture in place? Without one, customer service becomes a vague endeavor with no clear strategy. By setting company goals and engaging with employees regularly to establish a clear path to success, a company can establish a strong service culture that naturally leads to...
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