Focused, collaborative, professional: Microsoft Dynamics CRM Online

Focused, collaborative, professional: Microsoft Dynamics CRM Online

Focused, collaborative, professional: Microsoft Dynamics CRM Online

Microsoft account managers and sellers aim to be focused and professional when approaching customer engagements. They do this while collaborating with peers and account teams. In a fast, clear, convenient way, Microsoft Dynamics CRM Online enables users to connect and share like a network. To read the full Customer Story, visit https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=18035. Learn more about Microsoft Dynamics CRM Online - http://www.microsoft.com/en-us/Dynamics/crm-service.aspx

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The Power of Live Chat for Online Customer Service

In this modern age of quick, convenient, on-the-go communication, customer service is constantly adapting to new consumer needs. With the steady rise in smartphone use and growing sophistication of omnichannel business practices, live chat is proving to be a winning channel in the domain of customer service. Also known as webchat, live chat may be implemented as text, audio, or...
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