Folder Level Tracking in CRM Online 2015 Update 1

Folder Level Tracking in CRM Online 2015 Update 1

Folder Level Tracking in CRM Online 2015 Update 1

Tracking email activities is key to successful customer engagement, from sales to service. In this video, Jason Hui walks you through setting up folder level tracking to simplify and automate email tracking, which improves end-user productivity and helps to drive positive customer engagement. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

New Research Reveals Enterprise CRM Adoption Trends

When it comes to customer relationship management (CRM) systems, it can be tough to decide which way to go. Recent research revealed by Software Advice – a site that offers expert reviews of various software and technology – shows that half of industry leaders are still deciding between a cloud and an on-premises system. But for those who have decided...
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