Fresh fruit firm integrates supply chains and drives profit with Microsoft Dynamics NAV

Fresh fruit firm integrates supply chains and drives profit with Microsoft Dynamics NAV

Fresh fruit firm integrates supply chains and drives profit with Microsoft Dynamics NAV

Microsoft Dynamics NAV, a business solution from Microsoft – helps companies like Poupart Ltd. increase productivity. Poupart Ltd. is one of the first organizations to use Microsoft Dynamics NAV. The solution has helped them increase productivity by an impressive 300 percent. Poupart Ltd. is a group of companies in the UK that sells fresh fruit to supermarkets, wholesalers and catering services. Poupart Ltd. does not, however, grow fruit, nor do they transport it. Their business revolves around logistics, and therefore, the efficient use of information is critical. “We don’t own any warehouses. We don’t own trucks. We don’t own trees. Our business is information, and Microsoft Dynamics NAV gives us that information,” says Robin Dawson, Group Finance Director for Poupart. To view the whole Customer Story, visit https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=7646. Learn more about Microsoft Dynamics NAV - www.microsoft.com/nav.

By Vocalcom

It Doesn't Matter Whether the Customer is Always Right - the Customer is Always a Customer

As much as contact center agents can grow weary of difficult customer inquiries – the kind where the customer simply cannot be satisfied by the agent’s responses – customers are equally ambivalent when they reach out to a contact center agent. They’re hoping for the best and worried that they perhaps do not have the proper information that will allow...
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