Friday Fives: August 15, 2014

Friday Fives: August 15, 2014

Friday Fives: August 15, 2014

Google Small Business Community Advisors elaborate via video on the week's top questions. This week, Andrew Rulnick talks about making your website effective to reach potential customers, and more. Join the Google Small Business Community: http://g.co/GSBC

By Vocalcom

Top 4 Benefits of IVR Systems for Customer Service

Automation is quickly becoming the rule for delivering faster and richer customer experiences. Giving customers self-service options is key to empowering them and winning their long-term loyalty. One of the most sophisticated tools for great automated service is IVR, or interactive voice response. IVR systems are telephony menu systems that use either speech-recognition or touch-tone technology to enable the identification,...
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