Futurist Speaker on Mobile Technology and Banking Customers

Futurist Speaker on Mobile Technology and Banking Customers

Futurist Speaker on Mobile Technology and Banking Customers

Clip from Patrick Dixon's Keynote at the Sampo Liidrite Forum in Estonia, on the Future of Mobile Technology, Mobile Payments and Banking. Estonia has advanced electronic, mobile and internet infrastructure. The future of eCommerce, mobile payments and banking. Kenyans moving money mainly with mobiles - mobile payments worth $160bn a year globally. Cost of technology is falling towards 0, technology will be free in the future provided by service providers such as credit card companies and banks. Partnering with companies, sharing expertise and developing new products and services. Futurist keynote speaker, Patrick Dixon - author 15 books on global trends and Chairman of Global Change Ltd - is an international inspirational lecturer, and expert, on leadership, management, supply chain, innovation, trends analysis and business strategy. He has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50). For more articles and videos please visit: http://www.globalchange.com Subscribe to Patrick's YouTube Channel: http://www.youtube.com/subscription_center?add_user=pjvdixon Google+ https://plus.google.com/PatrickDixonFuturist LinkedIn: http://uk.linkedin.com/in/patrickdixon Twitter: https://twitter.com/patrickdixon Facebook: https://www.facebook.com/drpatrickdixon

By Vocalcom

Part 1 - A Blueprint for Your Future Unified Contact Center

While staffing your call center with capable, intellectual and goal-oriented agents is without a doubt important, today, you no longer have a competitive edge if your agents solely boast superior call management skills. Nowadays, you need to have an intelligent contact center supported by best-in-breed call center software capable of handling every type of customer request – no matter the...
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