Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Winning is not everything but it sure is sweet. Here are 5 reasons to enter.

By Vocalcom

Latin American Contact Center Market Has a Lot to Look Forward To

The contact center industry has long been one of the world’s most vital, boasting the ability to connect through phone—and later e-mail, chat and social media messaging—making it ideal for distributing service centers throughout the world. The latest market to fully utilize the benefits of call center software has been Latin America, where $315 million of market earned revenues were...
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