GE Capital Analytics Cloud Success Story

GE Capital Analytics Cloud Success Story

GE Capital Analytics Cloud Success Story

GE Capital has shortened the cycle time on learning from information and taking action from months down to minutes and seconds using Salesforce Analytics Cloud.

By Vocalcom

Getting More Out of Customer Service

If you still consider your customer service center a cost center, it’s time to think again. Research shows that customers will spend more with a company that gives exceptional service—as much as 13 percent more. So, when you’re creating your next customer service strategic plan, factor in some revenue growth. Here are a few suggestions that may help jumpstart the...
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