GE Capital Analytics Cloud Success Story

GE Capital Analytics Cloud Success Story

GE Capital Analytics Cloud Success Story

GE Capital has shortened the cycle time on learning from information and taking action from months down to minutes and seconds using Salesforce Analytics Cloud.

By Vocalcom

New Customer Service Stats That You Need to Know

The call center industry is synonymous with that of customer service. The two are like salt and pepper, a burger and fries or peanut butter and jelly. Any call center manager – or any business executive, for that matter – needs to stay on his or her toes when it comes to the latest trends, insight and pertinent data being...
View Full Article