GEARYS: Mary Donahue at Microsoft Convergence 2015

GEARYS: Mary Donahue at Microsoft Convergence 2015

GEARYS: Mary Donahue at Microsoft Convergence 2015

In the "SMB success in a mobile-first, cloud-first world" session with Wayne Morris at Microsoft Convergence 2015, Mary Donahue talked about how GEARYS Beverly Hills delivers amazing customer service while improving their sales team's productivity. Watch the highlights at https://youtu.be/O2mR5IPlE60 and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

By Vocalcom

Your Customers Are Going Mobile?So Why Isn't Your Contact Center?

Mobility is moving faster than the speed of light. Today’s six billion mobile subscribers make up 87 percent of the world’s total population, over 300,000 apps have been developed in the past three years and there are now more than 1.2 billion mobile Web users worldwide. So, how does this translate to the contact center? Through multi-channel customer engagement. Consider...
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