Get the Most Out of Your Suppliers and Distributors with Salesforce Communities

Get the Most Out of Your Suppliers and Distributors with Salesforce Communities

Get the Most Out of Your Suppliers and Distributors with Salesforce Communities

Today, business is about connecting with your ecosystem beyond the four walls of your business. But how do you engage your partners, suppliers, and customers on a single system that is both easy to use, powerful, and doesn't take an entire IT army to deploy? Join us to hear ideas from companies such as Sysco, GlobalFoundries, and more.

By Vocalcom

How to Empower Contact Center Agents

The contact center is, without question, an intense environment. To keep agents organized and focused, managers may present them with a rigid protocol. However, good management is only part of ensuring agent success. Agent empowerment is equally essential, and that means giving agents a voice when establishing contact center practices. Listening to their customer experiences and allowing them some autonomy...
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